- Concierge Fee applies to when a guest is required to be transported out of the hotel. It does not include transport fees (etc. taxi fare) or rates incurred and charged for external services. Price is per trip.
- Cleaning Fee will apply to any cases of cats presenting with severe diarrhoea, spraying or marking, thereby requiring caretakers to conduct additional, thorough disinfection and sterilization of the cabin. Price is per day, per cabin.
- Extra Care Charge will apply to cats that are deemed extremely aggressive by our caretakers during medication & grooming instances only. Price is per day, per cat. Please adjust quantity accordingly.
- Check-in & Check out Extensions will apply to cases where you need to extend your cat’s stay according to your travel schedule. Early check-in applies to check-ins from 11 AM – 1 PM. Late checkout applies to checkouts from 2 PM – 6 PM. Price is $8/additional hour. Please adjust the quantity accordingly.
$8.00 – $80.00
These are additional charges that may apply to your cat’s stay should they require an exceptional amount of time or care from our caretakers. Please speak to our caretakers for assistance should you have any queries about our services.